FAQ - General Questions

  • Air Babouche is a Moroccan artisan design house that reinvents the babouche through contemporary creations, immersive experiences in Marrakech, and tailor-made collaborations dedicated
    to professionals.Air Babouche is a Moroccan artisan design house
    that reinvents the babouche through contemporary creations, immersive experiences in Marrakech, and
    tailor-made collaborations dedicated
    to professionals.

  • Yes, all our creations are designed and handcrafted in Morocco, in our workshops in Marrakech, highlighting local artisanal know-how.

  • Our approach intimately combines traditional craftsmanship, contemporary design, personalization, and innovation to offer a new vision of the Moroccan babouche.

  • You can order directly online by choosing your model from our shop, or contact our team via WhatsApp at +212 7 79 83 59 51 for personalized assistance.

  • Yes. You can customize your pair with your colors, patterns, or initials by contacting us directly via WhatsApp: +212 7 79 83 59 51. You can also book the Air Babouche
    Experience to directly participate in the creation of your own custom-made pair in our workshops.

  • Yes. We ship our creations from Morocco worldwide, with fast and secure delivery.

  • An immersive experience and a unique sensory journey within our estate in Marrakech, where you discover the brand's universe, its expertise, and its living workshops. More than just a visit, you become an active participant by directly contributing to the creation and personalization of your own art object alongside our master artisans.

  • You can book your experience via the dedicated form on the Air Babouche Experience page or directly via WhatsApp at +212 7 79 83 59 51.

  • Yes. We support hotels, riads, businesses, event agencies, concept stores, and institutions through exclusive creations and bespoke projects.

    Contact:

    contact@airbabouche.com
    +212 6 77 94 37 47
    +212 7 79 83 59 51

Orders

  • Our babouches and slippers are designed according to standard shoe sizing. We recommend selecting your usual shoe size. If you are between two sizes or have wide feet, choose the next size up to ensure optimal comfort.

  • Two options:
    • directly on the website by clicking on "Buy"
    • via WhatsApp with the help of our team: +212 7 79 83 59 51

  • • Bank card on the website
    • Payment on delivery only in Morocco
    • Cash payment upon collection in Marrakech

    All online transactions are secure.

  • Yes. Air Babouche delivers to Morocco and worldwide. Delivery is free.

  • Standard models can be returned within 7 days if they are new, unworn, and in their original packaging. Personalized products cannot be returned or exchanged, except for defects reported within 48 hours.

AIR BABOUCHE EXPERIENCE

What is the Air Babouche Experience?

An immersive experience that plunges you into the world of Moroccan craftsmanship through a creative, sensory, and cultural journey.

Yes. Reservations are highly recommended to guarantee your spot and the quality of the experience.

Depending on the chosen package, allow between 1.5 hours and half a day.

Yes. Some packages include customization and participation in the creation of a unique piece, guided by our artisans.

No. The experience is open to everyone, from beginners to enthusiasts.

Depending on the package booked, you'll leave with your personalized creation and unique memories of your experience.

Yes, under the supervision of an accompanying adult.

The beldi brunch is included in some packages. Details are provided at the time of booking.

Yes. Private experiences, corporate events, groups, and special occasions can be arranged by reservation.

Within the Air Babouche Experience x Palais Farah estate, in the Palmeraie of Marrakech.

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